Reliable | AGA 2025 Playbook

Natural Gas is
Reliable

A resilient energy system is essential to the operation of nearly every critical function and sector of the U.S. economy. 75% of adults view natural gas as the most reliable way to heat their home, cook meals and help families complete household chores.

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Suburban home

The natural gas system's physical characteristics provide stability to the energy system.

Pipeline infrastructure is predominantly underground, looped and shielded from many major disruptive events

Much of the natural gas delivery system runs on its own supply

The ability to store more gas further strengthens the self-reliant attributes of the gas system

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86% of adults using natural gas in their home rely on it to keep their families warm during the winter.

On the coldest day of the year, the natural gas system delivers 3X more energy than the electric system delivers on the hottest day of the year.

When They Need
it Most

Delivery of natural gas continued to provide safe and reliable service to customers with few interruptions.

76% of adults using natural gas in their home are confident that their natural gas service and systems can withstand a severe weather event.

Energy you can
depend on

Only 1 in 650 customers are expected to experience a planned or unplanned natural gas outage in any given year.

Electric distribution systems have an average of one outage per year per customer.

Homes covered in snow in Chicago neighborhood

Industry Coming Together

Third-party excavation damage caused the unplanned outage of 37,000 customers of Avista Utilities in eastern Washington. Through the support of the AGA Mutual Assistance Program, all customers had their gas service restored within one week.

AGA hosted the inaugural Natural Gas Readiness Forum in December 2024, fostering operational education, situational awareness and peer-to-peer connections across the entire natural gas industry, electric sector, federal and state governments, and end-users.

A Reliable
Investment

“We think most utilities deserve premium valuations compared with historical averages, given their better growth prospects, improving rate regulation and less volatile earnings.”

Morningstar, 7/6/2023

A new and updated report by the American Gas Association and the Canadian Gas Association shows that investor sentiment towards North American natural gas utilities has risen in recent years. Investors view natural gas utilities as attractive investments for maintaining stability in their portfolios while supplying a reliable and predictable return on equity (ROE).

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“Investors choose to invest in utilities because they provide a stable revenue stream accompanied by the low-risk level inherent to the business. Over the past two years, investors increasingly recognize the value of natural gas and related infrastructure to provide affordability, resilience, and energy security for decades to come.”

Juan AlvaradoManaging Director, Energy Analysis, AGA

The natural gas delivery system is 0% efficient from production to customer.

Direct use of natural gas

Converting to Electricity

Affordable Safe